JetBlue’s Headquarters Soars

Iconic, modern, and unmistakably vibrant, JetBlue’s award-winning Terminal 5 (T5) at JFK Airport offers customers a true New York City experience at every turn. As JetBlue’s flagship terminal, T5 has a bold, customer-centric design, welcoming millions of travelers annually.

Fraport USA has collaborated with JetBlue to reshape the commercial landscape of T5, bringing a new level of excitement and local character to its
offerings. This transformation is ongoing, with significant milestones already achieved and ambitious plans ahead.

Today, 62% of T5’s restaurants and retail stores are locally inspired businesses, creating a uniquely New York atmosphere that resonates with customers.
Fraport USA is deeply committed to fostering economic development. Our approach prioritizes partnerships with businesses that reflect the rich diversity of the
region, providing opportunities for local entrepreneurs to thrive. We are on track to achieve 30% participation by Airport Concessions Disadvantaged Business
Enterprises, ensuring equitable access to the economic benefits generated at T5.

Our impact extends beyond the terminal. We actively engage the local community through initiatives that support small businesses, workforce development and
regional growth, paving the way for innovative entrepreneurs to establish a foothold in the airport concessions industry.

Our ongoing transformation of T5 includes:
  • Introduction of new, state-of-the-art retail and dining concepts, elevating the customer experience and enhancing offerings across all categories.
  • A focus on sustainability and operational efficiency, integrating global best practices into T5’s design and daily operations.
  • Expanded collaboration with local stakeholders, ensuring the terminal reflects the vibrancy and ingenuity of the greater NYC community.

With a commitment to enhancing economic opportunity, driving innovation, and delivering exceptional customer experiences, Fraport USA continues to
lead the evolution of T5 into one of the world’s most dynamic airport terminals.

JFK T5 Fast Facts
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