Cleveland Rocks

Fraport USA partnered with the City of Cleveland in 2008 to revolutionize the concessions program at the Cleveland Hopkins International Airport (CLE).

From the Rock & Roll Hall of Fame Museum Store to Great Lakes Brewing and from Michael Symon’s Bar Symon to Panini’s Bar & Grill – home to
Cleveland’s famous Overstuffed Sandwich, Fraport has helped CLE deliver a home-grown passion for home-grown favorites. Strong local ownership is
also behind the quality and service at national brands like Bruegger’s Bagels, Chick-fil-A, Hudson, Potbelly.

Fast Food Efficiency

Shorter lines and more time to enjoy your meal. Industry Travel Experts, Upgraded Points, named Cleveland Hopkins as the 4th most efficient fast food access
in the U.S. in 2024. It’s the latest airport experience award in a long list from ACI, AXN and other airport experts, including Most Improved Airport in North
America (2017), Best Customer Services and Most Unique Services (2013), and Best Program Design and Best Concession Management Team (2011).

The impact we are making has stood the test of time.
  • A 125% improvement in average sales per enplanement with strong trend pointing to the future.
  • Growth and expansion of concessions units by 45%.
  • A 180% increase in the number of local operators and concepts.
  • More than tripling the number of Airport Concession Disadvantaged Business Enterprises (ACDBE), adding 250% more participants.
  • Elevating total concessions sales by over 80%.
Cleveland Hopkins Fast Facts
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