Fraport USA’s core skills include world-class airport retail design, planning, and construction management with a particular expertise building in live terminal settings.
Our proven process relies on these principles:
Time is of the essence. Smooth, innovative upgrades to concessions programs are a significant priority for airports and passengers. Making immediate improvements to the customer experience is one of Fraport USA’s highest priorities.
Critical customer services must be maintained. Our expertise in construction phasing ensures continuous access to necessary goods and services during construction while minimizing down-time of individual retail spaces.
Airport operations remain paramount. Fraport has deep airport and concessions operating experience across our enterprise. We know how to keep facilities functioning first and foremost.
Temporary services are part of the plan. Our temporary services program puts new and existing concession operators in creative and accessible placements so that the public is always well served.
New Digital Experiences for Unprecedented Engagement
Fraport USA is creating a new digital world inside modern airport terminals with technologies and integrations that free passengers from outmoded travel inefficiencies and introduce them to intuitive, interactive options for enhanced passenger experiences.
Experienced. Proven. Visionary. The leadership teams of Fraport USA represent a diverse and deeply experienced resource for airports and authorities. Our business skills, innovative mindsets and unwavering focus on passenger needs produce a culture of performance and an organization of world-class accomplishment.