Airport Sherpa Partners with AIRMALL to Offer Mobile Ordering and Gate Delivery Services at BWI Marshall Airport
BALTIMORE, MD (July 12, 2017) – Airport Sherpa, the only app that offers on-demand food and retail mobile ordering for pickup and delivery inside the airport, is now available for free in the Apple App Store for passengers traveling through Baltimore/Washington International Thurgood Marshall Airport (BWI Marshall Airport). Airport Sherpa allows travelers to order food and retail items from anywhere inside the airport and have it delivered seamlessly to their gate.
“We created Airport Sherpa to enhance the travel experience for passengers by providing them with an on-demand delivery service; something users have grown accustomed to for services outside of the airport,” said Patrick DellaValle, Co-Founder of Airport Sherpa. “This app will give travelers access to hundreds of stores across terminals right at their fingertips.”
What makes Airport Sherpa unique is that the entire experience is personalized based on the user’s itinerary. The innovative app knows when a flight is delayed, a gate location changes or a connection is altered, and automatically makes adjustments to ensure an on-time delivery. The app even provides recommendations based on user preferences and favorite past orders, allowing passengers to discover new food and retail options across airports. Airport Sherpa also lets users place an order up to a week in advance for stress-free delivery or pick-up on the day of departure, and provides gate-to-store directions with calculated walking distances.
“By partnering with Airport Sherpa, we’re able to facilitate access to a wide range of food and retail choices while providing retailers with a way to engage passengers throughout the airport,” said Brett Kelly, Vice President of AIRMALL Maryland. “Travelers now have access to AIRMALL stores across the airport, which gives them the opportunity to fulfill any dining or retail desire, and our tenants benefit from the larger client base brought to them through the app.”
After launching at BWI Marshall Airport, Airport Sherpa will roll-out to other leading airports nationwide.
About Airport Sherpa
Airport Sherpa is a mobile experience company based in the Washington, D.C. metro area. Through the app, Airport Sherpa provides a mobile end-to-end order fulfillment platform for food, retail and passenger services, e.g. lounges, and on-demand delivery within the airport, as well as pick-up options. The company offers an intuitive service that delivers high levels of customer satisfaction. Travelers enjoy preference and itinerary-based recommendations, mobile ordering and delivery to their gate.
Retailers gain the ability to reach all travelers, especially those in other terminals, with the in-airport mobile promotion platform. Airport Sherpa transforms the airport buying experience for retailers and travelers. It is the airport delivered. To learn more visit www.airportsherpa.io or download the app from the App Store (coming soon on Google Play). @AirportSherpa on Twitter, Facebook and Instagram.
AIRMALL is the developer and manager of the retail, food and beverage operations at Pittsburgh International Airport, Boston Logan International Airport (terminals B and E), Baltimore/Washington International Thurgood Marshall Airport, and Cleveland Hopkins International Airport. A leading airport concessions model in North America, AIRMALL boasts among the highest per-passenger spends and receives accolades for innovation and customer service. For more information on AIRMALL, visit www.airmall.com.