PITTSBURGH, August 9, 2006 – BAA Pittsburgh’s Quarterly Customer Service contest winner, Paul Macasek, was awarded a trip for two to San Francisco for his exemplary customer service. Paul, who works at Airport Wireless at the AIRMALL® at Pittsburgh International Airport (PIT), went above and beyond to ensure each customer received top-notch customer service, earning him this special reward.
“We believe it is important to show our appreciation to hard-working employees,” said Jay Kruisselbrink, Vice President, BAA Pittsburgh. “It proves how important they are to our AIRMALL® team, and gives them an extra incentive to continue to work hard to meet the needs of travelers flying in and out of PIT.”
The Quarterly Customer Service Award is just one of the many ways BAA Pittsburgh strives to maintain high-level customer satisfaction while offering incentives to employees at Pittsburgh International Airport and at all BAA USA AIRMALL® locations. With “Regular-Mall” pricing guaranteed and special promotions and contests, BAA makes AIRMALL® shopping fun and enjoyable. The winner of the next Quarterly Customer Service contest will win a trip to Hawaii.