PITTSBURGH, June 12, 2006 – BAA Pittsburgh’s Quarterly Customer Service contest winner, Bonnie Owens, was awarded a trip for two to Phoenix, AZ for her exemplary customer service. Bonnie, who works at Hudson News at the AIRMALL® at Pittsburgh International Airport (PIT), demonstrated her dedication to customers, earning her this special reward.
“We believe it is very important to show our appreciation to hard-working employees,” said Jay Kruisselbrink, Vice President, BAA Pittsburgh. “It proves how important they are to our AIRMALL® team, and gives them an extra incentive to continue to work hard to meet the needs of travelers at PIT.”
The Quarterly Customer Service Award is just one of the many ways BAA Pittsburgh strives to maintain high-level customer satisfaction at Pittsburgh International Airport and at all BAA USA AIRMALL® locations. With “Regular-Mall” pricing guaranteed and special promotions and contests, BAA makes AIRMALL® shopping fun and enjoyable. The winner of the next Quarterly Customer Service contest will win a trip to San Francisco.