Fraport USA adds new retail, food and services at Baltimore/Washington International Thurgood Marshall Airport

BALTIMORE – Fraport USA is pleased to announce the new retail, food and service providers that have opened stores recently at Baltimore/Washington International Thurgood Marshall Airport, just in time for the holiday travel season.

“We are committed to enhancing the airport experience by serving passengers,” says Brett Kelly, vice president, Fraport Maryland, developer and manager of the retail program at BWI Marshall Airport. “Our latest additions to the program respond to specific passenger wants, and we’re very pleased to welcome The UPS Store, Urban BBQ and Diva By Cindy to the BWI Marshall community.”

• The UPS Store (600 sq. ft) is what every traveler looking to ship packages on the go could hope for any time of year. The full-service store in the main terminal offers packing, shipping, printing and small business services, including notary services, office supplies and passport photos. Hours are 7 a.m. to 9:30 p.m. The store is located pre-security near the Concourse C exit.

• For a satisfying taste of smoked goodness, try Urban Bar-B-Que Company’s (1,250 sq. ft.) new airport outlet in Concourse C. Established in Rockville, Md. in 2003, the award-winning fast casual restaurant honors different barbecue-making traditions with a full menu of made from scratch creations, plus breakfast and kid’s menus. Urban also offers signature cocktails, premium wines, and craft beers from local brewers, including DC Brau Brewing Company (Washington, D.C.), Flying Dog Brewery (Frederick, Maryland), and Devil’s Backbone Brewing Company (Roseland, Virginia). The company prides itself on local sourcing, where possible, and supporting sustainability programs and the community. Hours are 4:30 a.m. to 11:30 p.m.

• Diva By Cindy natural, alcohol-free hair care products are now available around the clock in a new specialty retail vending machine located in Concourse D. The shampoos and conditioners are formulated with B vitamins to help prevent hair shedding and breakage and stimulate hair growth. Owner Cindy Tawiah also supports homeless women and survivors of domestic violence by offering shampoos, pampering and a day of rejuvenation. Diva By Cindy products are sold at grocery and beauty supply stores in the Baltimore/Washington region.

“During this holiday season, we are working to ensure that our customers have more quality food and retail choices, including both local and national products and services,” said Ricky Smith, Executive Director of BWI Marshall Airport. “We thank Fraport Maryland and our individual concession operators for offering a high level of customer service and excellent options for our travelers.”

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About Fraport USA®
Fraport USA is the developer and manager of the retail, food and beverage operations at Baltimore/Washington International Thurgood Marshall Airport, Cleveland Hopkins International Airport, Pittsburgh International Airport, JetBlue’s Terminal 5 at John F. Kennedy International Airport, and soon Nashville International Airport. A leading airport concessions model in North America, Fraport USA projects rank among the highest for per-passenger spending and consistently receive accolades for innovation and customer service. For information, visit Fraport USA is a wholly-owned subsidiary of Fraport AG Frankfurt Airport Services Worldwide, the global airport company based in Frankfurt, Germany. For information about Fraport AG, visit

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