The AIRMALL® Boasts the Best Concession Program Design
PITTSBURGH, February 28, 2007 – Pittsburgh International Airport’s AIRMALL® was recently given top honors in two categories of the Airport Revenue News (ARN) 2007 Best Concessions Poll. Together, the airport and the AIRMALL® earned two prestigious industry awards at the ARN conference — the “Airport with the Most Unique Services,” as well as the “Best Overall Concession Program Design” award in the Medium-Sized Airport Category.
“I couldn’t be happier with the results,” said Mark Knight, Vice President of BAA USA. “We strive to maintain a high level of customer satisfaction by providing a wide array of national and regional retail brands, regular-mall pricing, quality customer service, promotions and an overall high expectation of excellence and it is wonderful to see our hard work and dedication recognized by the industry’s leading publication.”
BAA pioneered the AIRMALL® concept and rolled out the first concessions program in the states at Pittsburgh International Airport, which has become a well-recognized standard in airports. BAA Pittsburgh, the developer and manager of the AIRMALL® at PIT adds an exciting mix of national and regional branded shops and restaurants to meet the ever-changing needs of the traveling public.
Airport Revenue News is a monthly magazine that focuses on news and information regarding airport revenue sources and all things airport related. Winners of ARN’s Annual Best Concessions Poll were recently announced at the ARN 2007 Airport Revenue Conference & Exhibition, held in Orlando, Florida February 18 – 20.